Empathy and Participatory Research
We Surface Insight to Shape Better Futures
We design and lead research processes that bring forward the voices and wisdom of people most affected by complex challenges. By creating safe, respectful, and generative spaces, we surface insights that go beyond data points—revealing human stories, root causes, and lived realities that can reorient strategy and spark innovation.
We Make Research a Tool for Inclusion and Co-Creation
Too often, research is extractive. Our participatory methods shift the dynamic: community members, partners, and stakeholders don’t just answer questions—they shape them. When people see their perspectives meaningfully integrated, they become more invested in the path forward.
We Bring Lived Experience to Every Stage of Change
Our research expertise spans a wide range of participatory and experience-driven methods that ensure the voices of people and communities aren’t a side note—they shape strategy from beginning to end.
- Empathy Interviews – Conversations that uncover lived experience and reveal what drives behavior, choice, and motivation.
- Journey Mapping – Visual tools that clarify how people navigate systems and services, identifying barriers and opportunities.
- Collaborative Sensemaking – Collaborative spaces where findings are interpreted with participants, ensuring meaning and direction are co-created.
- Co-Testing Prototypes – Iterative design research to build, test, and refine solutions, turning insight into action.
When you work with ThinkPlace, you don’t just get research—you get a collaborative process that builds shared understanding, deepens alignment, and anchors change in lived experience.
